LanguageTop Page> Topics List> Information on the Acceptance of Hojo Inu (Assistance Dogs for the Physically Handicapped)
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Information on the acceptance of Hojo dogs (assistance dogs for the physically disabled)
2025.01.27
At Pica Co., Ltd., based on the Assistance Dogs for Persons with Disabilities Act, at facilities operated by the company,
We accept "hojo dogs (guide dogs, hearing dogs, service dogs)".
To all customers
Unlike pets, hojo dogs are specially trained to support the lives of people with eye, ear and physical disabilities, and are properly managed in terms of hygiene.
Public facilities and transportation, as well as private facilities such as department stores, supermarkets, hotels, and restaurants, are obliged to accept people with disabilities to accompany dogs.
Refusing to provide services solely by accompanying a dog constitutes discrimination against people with disabilities.
Hojo dogs can be identified by the indication of the disability assistance dog certificate and the wearing of a harness or cape.
In addition, hojo dogs are trained not to bite, bark, or bother people.
If you see a dog, please keep a warm eye on it.
Also, please refrain from the following actions to the dog.
- Giving food and drink
- Trying to get your attention by talking to them, touching them, staring at them, etc.
If you have any questions about Hojo Dog, please contact your local staff.
For those who are accompanied by a dog
Accommodation
Basically, we ask that the accommodation set such as food, water bowl, tableware, excrement sheets, mats, etc. necessary for the accommodation of Hojo Inu be prepared by the user of Hojo Inu.
If there is anything that the facility will prepare at the time of reservation, please contact us in advance.
Please use the place where you think it is appropriate (such as the corner of the room) where you can wait for the dog in the room.
At that time, please bring a special rug for the dog.
Hot bath facilities (including communal baths attached to accommodations)
If you have a companion to see you, you can use it by asking your companion to keep your dog.
When you do not have a companion or if you wish to take a bath with your companion,
In the case of accommodation facilities, we will consult with you about whether you can wait alone in your own room or in the waiting area in the facility proposed by our company, and if there is no problem, you can use it.
Eating and drinking facilities
To ensure that all guests can enjoy their meals comfortably, from the staff to the customers in the neighboring seats,
We will explain that "customers with dogs will use a seat near you" and use it after obtaining their consent.
We will consult with you about how to wait for the dog, such as lying down in a chair or under a table, depending on the situation.
If there is a Hojo dog in an inconvenient place such as a passage, we may consult with the Hojo dog user about the situation.
Leisure Facilities
Some attractions and rides are not allowed to accommodate dogs due to safety travel regulations.
If you want to keep your dog, please check the situation of the place where you will wait away and
We will explain the situation such as whether the dog can stand by alone, so please contact us.
